ASQSL Learners Chapter

This is our Charter. It outlines how we, as an organisation will communicate our shared vision and has been developed in partnership with staff, learners and partners. It defines the responsibilities of the organisation and the responsibilities of our learners.

As a learner or client, we will protect/respect your right to

Dignity

Your right to:

  • Be treated with dignity and respect at all times.
  • To be treated as an individual and with RESPECT at all times

Privacy
Your right to:

  • Have your privacy and property respected.

Choice
Your right to:

  • Make informed choices, while recognising the rights of other people to do the same.
  • Know about the range of choices.
  • Get help to fully understand all the options and choose the one that is right for you.

Safety
Your right to:

  • Feel safe and secure in all aspects of life, including health and wellbeing.
  • Enjoy safety but not be over-protected.
  • Be free from exploitation and abuse.

Realising potential
Your right to have the opportunity to:

  • Achieve all you can.
  • Make full use of the resources that are available to you.
  • Make the most of your life.

Equality and diversity
Your right to:

  • Live an independent life, rich in purpose, meaning and personal fulfilment.
  • Be valued for your ethnic background, language, culture, and faith.
  • Be treated equally and to live in an environment which is free from bullying, harassment and discrimination.
  • Be able to complain effectively without fear of victimisation.

In return, we expect you to

  • Show RESPECT to every one of our staff and representatives with whom you interact, recognising their entitlement to the same rights as yourself.
  • Demonstrate that you are HONEST AND TRUSTWORTHY at all times, providing accurate information that would aid all processes.
  • Give consideration to other learner recognising their entitlement to the same rights as yourself and behave to others in a CIVIL manner at all times.
  • Take the TIME TO TALK and LISTEN, your feedback and involvement is important to us and will help us serve you better and to continually improve on ourselves.
  • COOPERATE with our staff, representatives and learners as they go about fulfilling their moral and legal obligations.